Cityflats is a service of the Lucerne-based SERWISS. SERWISS operates several apartment buildings in German-speaking Switzerland, which are designed for modern, temporary and urban living. A team of friendly and committed “Cityflatterters” ensures good service, comfort and satisfaction.
A rent deposit is a guarantee that you deposit at the bank at the beginning of your tenancy in favour of Cityflats. It amounts to 1 month’s rent in each case. After you move out you will get this money back.
If you do not want to spend cash on a rent deposit, there is also the possibility of rent deposit insurance. This gives you the possibility not to block your money on a bank account for the duration of the rental contract. You can find more information at: https://www. firstcaution.ch
You can contact us at any time via our webpage/contact form (LINK), by phone on +41 848 41 00 00 or by e-mail to info@cityflats. ch. In urgent cases we are at your disposal by telephone around the clock, 365 days a year.
Small animals are allowed in our rental apartments. If you are planning to get a dog or a cat or if you are already master of a pelt-nose, you should inform us in advance in writing, so that we can authorize this. Even with exotic animals, such as snakes and so on, you have to ask us before.
We always check in advance whether your dream home is suitable for keeping the animal.
In All our Cityflats houses are equipped with a modern laundry room with washing machines and tumble dryers. They work with a debit card, which you receive when you take over your apartment.
Containers for daily household waste are available for disposal in every Cityflats building. But please remember to dispose of your garbage in the official fee bags of the respective city. Otherwise your rubbish will not be taken away. You can also purchase fee required garbage bags separately from the local administration. You should dispose of used glass, paper, batteries and cardboard yourself at the nearest waste disposal site or municipal recycling centre.
According to the rental agreement, subletting is only permitted with our agreement. Please contact your Cityflats team if you want to sublet your apartment.
